How it works

Our online training courses include:

-Video lectures




You will also be provided with a learner workbook to help you evidence your attendance and record learning outcomes.

You will be given 90 days access to the course in order to complete the training. Scroll down to see answers to some frequently asked questions…


What is a webinar? 

It’s a seminar carried out over the Internet. Think web + seminar = webinar. You can view our previously recorded websites through a link to our online learning school. It’s a simple process to get up and running.  You can view the presenter and their slides, as well as follow the questions the learners posed during the original webinar.

Do I need a webcam?

No. You will need speakers or a means to listen to the webinars which will be presented in English.

I’ve been prompted to pay by Paypal/Stripe and create a Thinkific login….

Our webinars are now on our e-learning school Stripe is a secure alternative to PayPal.  Once you’ve created your login you will be able to access all your webinars in one place. These webinars are available for 90 days from the date of purchase for your personal use only and you can watch them as many times as you like for those 90 days. Keep your login details handy. 

I can’t remember how to get to the Thinkific website…

Go to, and login using your email address and password. You will find your active courses on ‘My Dashboard’.

How many CPD points is your training worth?

Our online training counts as one structured CPD point per hour of training, so it varies depending on the length of the course.

Each course page on our website states how many CPD points the course is worth.

All courses and webinars are accompanied by further resources such as workbooks and references which you can also use to gain further unstructured points.

 I am a US interpreter and I’d like to earn CEUs for a previously recorded webinar. What should I do?

Want to watch a webinar and claim CEUs? Please contact your local chapter of RID to receive instructions on how to proceed.

I’ve finished my webinar, what do I do next?

Once your progress reaches 100% you will be directed to a completion page.  You will then go to the menu of your web browser(e.g. Google Chrome, Safari, Internet Explorer) and choose print.  On some computers you can also right click and the print option will be listed in a menu. 

I’ve accidentally clicked through my completion page. How do I get back to it?

Email us for instructions.

Can we watch the webinar as a group? Do you have special rates?

Sure! If you would like to view a webinar as a group then email and we will instruct you on how to proceed.
Our discounts for groups are as follows:
10-14 learners – 10%
15-19 learners – 15%
20-24 learners – 20%
25+ learners –  25%

We do also offer bespoke and corporate training for groups so do email us to enquire further.

NB: Unauthorised group bookings are not permitted and will be referred to your registration body.

What are your terms & conditions?

We aim to be as transparent as possible so please read our learner terms and conditions and get in touch if you have any questions!

I have a specific access requirement…

We’re happy to accommodate as far as is possible. Get in touch (with plenty of notice if you’re planning to join a live webinar) and let us know what you need.

How long can I view the webinars I’ve purchased for?

You can view your webinar for up to 90 days after your date of purchase. From then your access will automatically expire. Please refer to your learner terms and conditions

Any questions?

Please email or send us a message and we’ll be happy to help. 

Keep up with our new webinars and recordings as soon as they are available by signing up to our newsletter. We won’t bombard you with emails!